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Customer Care Executive

(1 customer review)

From: 145.00 / month for 12 months

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Description

CCE

Skills

Should take responsibility for consumer complaints.

Should analyze issues and see them through to a successful conclusion.

Unresolved issues should be escalated to the appropriate internal groups.

Should obtain quick and correct client feedback.

Should learn how to use a helpdesk program.

 

Qualifications

Should have a bachelor’s degree in management or a similar subject.

Should have at least three years of experience.

Should have written, and verbal communication abilities.

Should be able to lead a group.

Should understand of CRM systems.

Should have computer abilities.

Should be familiar with mediation and dispute resolution approaches.

 

Additional skills

– Problem Solving Skills

– Critical Thinking Skills

– Flexibility

– Communication Skills

– Teamwork

– Organization Skills

– Creativity

– Emotional Intelligence

Experience

1-2 Years

Additional information

Experience

Junior, Intermediate, Senior

Days

1 Day/Week, 2 Days/Week, 3 Days/Week, 4 Days/Week, 5 Days/Week, 6 Days/Week

1 review for Customer Care Executive

  1. Jay Thakur

    Jay Thakur

    Nice Services!!!

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