Question 1

Do I have to pay German Social Security and Health Insurance Contributions for Virtual Employees?

Jay Thakur · Accepted Answer

No, the provisions of the SGB only apply to people who have their place of residence or habitual abode in the Federal Republic of Germany ( §3 SGB IV). In this respect, Only Nepal legal provisions are applied.

Question 2

Do I have to pay VAT?

Jay Thakur · Accepted Answer

Yes, 19% according to German Law.

Question 3

Do I receive an invoice for the Virtual Employee Service?

Jay Thakur · Accepted Answer

Yes, you will receive a proper invoice with all the mandatory information required in Germany.

Question 4

Do we have a dedicated manager to ensure that everything runs smoothly?

Jay Thakur · Accepted Answer

Yes you would get one. Our Virtual Employee will update you daily and the manager will always be in touch with you.

Question 5

How do I make payments to Employee.to?

Jay Thakur · Accepted Answer

You will be billed monthly, based on the start date of your Employee. You can pay this using Bank Transfer.

Question 6

How do you ensure that the client and the remote Virtual Employee communicate effectively?

Jay Thakur · Accepted Answer

We recognize that effective communication is essential for remote work to be successful. We allow both sides to contact via Whatsapp, email, phone calls, Skype, and other similar services. We also train our personnel so that communication is straightforward and seamless.

Question 7

How long does it take to recruit someone?

Jay Thakur · Accepted Answer

It takes a week to hire a virtual employee.

Question 8

How much does the Virtual Employee cost on average?

Jay Thakur · Accepted Answer

Starting from 700 euro netto per month for full-time employees. But it varies according to requirements and skills.

Question 9

Is hiring a Virtual Employee on a weekly or hourly basis possible?

Jay Thakur · Accepted Answer

Yes! We offer contract flexibility by providing Virtual Employees on a weekly, hourly, and monthly basis.

Question 10

Is there a way to get a replacement if you're unhappy with a Virtual Employee?

Jay Thakur · Accepted Answer

If you are unhappy with an employee’s performance, we will replace them within two week.

Question 11

What happens if the Virtual Employee is absent for an extended period of time or leaves the company?

Jay Thakur · Accepted Answer

It's no problem. If a Virtual Employee is unwell or on vacation, we can assign a substitute Virtual Employee. We have a three-month notice period if any Virtual Employee wishes to leave the organization. We manage to transfer the knowledge base to another Virtual Employee at that time, and none of our client's work suffers as a result.

Question 12

What is the process to hire the Virtual Employees from Employee.to?

Jay Thakur · Accepted Answer

Below are the simple steps we follow when you decide to hire our dedicated Virtual Employees:

You send us your requirement.
We will shortlist the candidates for you.
You interview the candidates.
Hired the candidate and starts working.

Question 13

What should be considered in the event of a termination?

Jay Thakur · Accepted Answer

The notice period is usually 4 weeks.

Question 14

What should be considered when with regard to the General Data Protection Regulation?

Jay Thakur · Accepted Answer

A corresponding document will also be made available to you by Employee.to upon conclusion of the main contract.

Question 15

What time zones will the Virtual Employees work?

Jay Thakur · Accepted Answer

The Virtual Employee would work in an overlapping shift that corresponded to the client's time zone.

Question 16

When I hire a Virtual Employee, what are the work hours?

Jay Thakur · Accepted Answer

The hired virtual employee works for 48 hours a week. However, if the requirements are urgent, we are willing to extend the timeframe.

Question 17

Where do you operate and source Virtual Employees?

Jay Thakur · Accepted Answer

Our main office is in Berlin, Germany, and we have two back offices in Nepal and India, where we hire virtual employees.

Question 18

Which languages does the Virtual Employee communicate in?

Jay Thakur · Accepted Answer

Our virtual employee speaks professional English language.

Question 19

Will I have total control over my Virtual Employees?

Jay Thakur · Accepted Answer

Yes, you will have complete control over your hired team because we provide committed resources and provide transparency between the two sides.

Question 20

Will the hired Virtual Employees work dedicated only to me?

Jay Thakur · Accepted Answer

Yes! The Virtual Employees you recruit will work full-time for you, just like any other conventional in-house employee.

Frequently Asked Question